At Evolved Office LLC, we provide a variety of services designed to help businesses grow and engage with their audience, including ready-to-go content, email marketing, social media management, website design and management, instantly shareable video, marketing journeys, reporting integrations, and other related services (collectively referred to as “the Services”). We are committed to fostering a positive, safe, and productive environment for all users (“Users” or “Members”) of our Services.

To ensure the security, integrity, and reliability of our platform, all Users must adhere to this Acceptable Use Policy (“AUP”). By using our Services, you agree to comply with the terms outlined in this policy. Any violation may result in the suspension or termination of your account or access to the Services. If you do not agree with this policy, you must immediately cease using the Services.

1. Prohibited Content

You are prohibited from using the Services to distribute, create, share, or promote any of the following types of content:

1.1 Illegal Content

• Any content that violates local, state, national, or international laws or regulations.
• Goods or services that are illegal under applicable laws, including those related to fraud, theft, or any form of criminal activity.

1.2 Spam and Unsolicited Communications

• Sending unsolicited emails, messages, or other communications that violate anti-spam laws, including the CAN-SPAM Act (U.S.) or similar regulations in other jurisdictions.
• Using the Services to send bulk marketing emails without clear, explicit consent from recipients (opt-in consent).

1.3 Harmful, Offensive, or Inappropriate Content

• Pornographic, sexually explicit, or obscene content.
• Content that promotes or supports terrorism, violent extremism, or hate speech.
• Harassment, bullying, threats, or any form of abusive or discriminatory behavior.
• Content that infringes on the intellectual property rights of others (e.g., counterfeit goods, unauthorized use of copyrighted or trademarked materials).

1.4 Misleading or Fraudulent Content

• Content that misrepresents the identity or affiliation of the sender, such as misleading email addresses, fake identities, or fraudulent claims.
• Marketing or advertising content that is false, deceptive, or misleading, including health claims not supported by scientific evidence.

1.5 Unapproved Medical, Health, or Safety Claims

• Products or services claiming to prevent, treat, or cure diseases (including COVID-19) without proper regulatory approval or authorization from health authorities (e.g., FDA in the U.S.).

1.6 Price Gouging or Exploitation

• Products or services that exploit high-demand situations (e.g., during public emergencies) through excessive or deceptive pricing practices.

1.7 Restricted Industries

• Escort services, adult entertainment, or any other adult content-related industries.
• Gambling, multi-level marketing (MLM), affiliate marketing, or pyramid schemes.
• Financial services that promise quick wealth (e.g., get-rich-quick schemes, payday loans, debt relief scams).
• Illegal pharmaceuticals or products that violate health regulations.
• Cryptocurrency-related services, including Initial Coin Offerings (ICOs), without compliance with applicable laws.

2. Prohibited Actions

To maintain the integrity and functionality of our platform, you may not engage in the following actions:

2.1 Unauthorized Use

• Attempting to access or use the Services in a way that circumvents security features or violates any part of this AUP.
• Sharing your account password with unauthorized individuals or entities.

2.2 Misuse of Services

• Using the Services for purposes other than their intended use (e.g., using the email marketing platform for sending transactional or one-to-one communications).
• Sending spam, phishing emails, or other forms of unsolicited communications.
• Using any content, software, or service provided by Evolved Office LLC in a way that competes with our business or creates a competing product.

2.3 Infringement of Rights

• Uploading, sharing, or using content (e.g., text, images, videos, logos, designs) that you do not own or have explicit permission to use, including content that violates the intellectual property rights of others (e.g., copyright, trademark, patent).
• Distributing or promoting counterfeit products or services.

2.4 Data Violations

• Uploading or sharing sensitive personal information (e.g., Social Security numbers, passwords, financial information) without proper security measures and legal compliance.
• Importing or using contact lists or audience data from third-party sources that are not legally obtained or do not comply with privacy and data protection laws.

2.5 Account Manipulation

• Creating multiple accounts to circumvent usage limits, or to send similar content across different accounts.
• Engaging in fraudulent or manipulative practices related to billing, usage thresholds, or reporting metrics.

2.6 Unsolicited Sharing

• Sharing content, including marketing emails or social media posts, that were created on the Services using other platforms or services for commercial gain without proper attribution.

3. Content Subject to Additional Scrutiny

Certain types of content or services may be subject to additional scrutiny due to higher-than-average abuse or compliance risks. These include, but are not limited to:

• Financial services (e.g., investment advice, trading platforms)
• Nutritional supplements, herbal products, or wellness claims
• Adult services or content, including dating platforms
• Real estate services, particularly those with deceptive or misleading content
• Marketing automation for third-party services without creating or reviewing content

Accounts offering these services or content may undergo additional review to ensure compliance with our policies.

4. Best Practices

Evolved Office LLC strives to maintain a high-quality, trustworthy platform for all Members. To ensure optimal performance and engagement, we encourage the following best practices:

• Audience Permission: Always obtain explicit, opt-in consent before sending marketing or promotional emails.
• Engaging Content: Provide value through engaging, relevant, and transparent content. Avoid misleading or exaggerated claims.
• Privacy and Security: Handle all personal data with care and in compliance with data protection regulations (e.g., GDPR, CCPA). Always include an easy way for recipients to unsubscribe from emails.
• Avoiding Spam Traps: Maintain a clean and engaged email list to avoid hitting spam traps or triggering spam filters.

We may review your account, campaigns, or content for compliance with these best practices. Accounts found in violation may be suspended or terminated.

5. Enforcement and Compliance

Evolved Office LLC monitors accounts and usage to ensure compliance with this AUP. Violations may result in:

• Warnings or notifications requiring corrective action.
• Temporary suspension of services until the issue is resolved.
• Permanent termination of accounts for severe or repeated violations.

We reserve the right to take immediate action if we determine, at our sole discretion, that any content, behavior, or actions pose a risk to the integrity, security, or performance of our Services.

6. Reporting Violations

If you suspect any violation of this Acceptable Use Policy, please report it to our support team at [email protected].  We take all reports seriously and will investigate promptly.

7. Modifications to the Acceptable Use Policy

Evolved Office LLC reserves the right to modify or update this Acceptable Use Policy at any time. Changes will be posted on our website, and the updated policy will take effect immediately upon posting. It is your responsibility to review this policy periodically to stay informed of any changes.

8. Contact Information

If you have any questions about this Acceptable Use Policy, or need assistance with reporting a violation, please contact us at [email protected].

By using our Services, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy. Thank you for helping us maintain a safe and effective platform for everyone.

Updated January 4, 2024