Our Managed Wordpress clients' websites are patched, protected and showing no signs of compromise following this week's advisory on the PHP2Shell vulnerability. Here is what happened, what we did, [...]
Most MSPs don't have a data problem. They have an MSP data habits problem — and it quietly damages every marketing decision they make. The dashboards exist. The campaign [...]
October hits differently for your clients. Budgets are closing. IT decisions that got pushed all year are suddenly urgent. Compliance deadlines are real. The end of Q4 isn't abstract [...]
There's a persona document living in a shared drive somewhere. It describes the ideal client as "a small to mid-sized business owner between 30 and 55 who values technology [...]
Most MSP marketing funnels have the same structural problem. The top works fine — content goes out, traffic comes in, leads enter the system. The bottom has a sales [...]
There's a content calendar that looks productive from a distance. Posts going out three times a week. Blogs publishing monthly. Emails hitting the list every other Tuesday. Plenty of [...]
Somewhere on an MSP's website, buried three clicks deep under a tab labeled "Success Stories" or "Client Wins," there's a case study that took two weeks to write, got [...]
Every MSP has a theory about what their prospects care about. Response times. Cybersecurity. Compliance. The reliability of whoever they're currently paying and not hearing from. The theory usually [...]
There's a particular kind of frustration that comes with publishing a blog post, waiting a week, and watching the analytics show seventeen page views — fourteen of which were [...]
Losing a deal stings. Losing it to a competitor you don't understand stings differently. There's a specific frustration that comes with a prospect going quiet after a promising discovery [...]